Puppy 90 help

Support

What to include

• Your iPhone model and iOS version.
• The screen or care-event type involved.
• Whether the issue occurred while logging, editing history, changing reminders, or exporting.
• What you expected and what happened instead. Do not email private care records unless they are essential to your report.

How are reminders calculated?

Puppy 90 uses the interval in your reminder schedule and the latest matching event in that puppy's log. Reminders are a configured planning aid, not a prediction or professional care recommendation.

How do I correct a care event?

Use Undo immediately after a new log, or open History and remove the specific mistaken event from its menu.

How do I share a handoff or report?

Use Share handoff on Today for a concise 24-hour summary. Pro users can create CSV and PDF reports from Insights. Files are generated locally and shared only through the destination you choose.

How do I restore or cancel?

Use Restore on the purchase screen. Manage or cancel a subscription in iOS Settings under your Apple Account.

Can deleted records be recovered?

No. Puppy 90 has no server copy. Deleting an event or puppy removes the selected local records after confirmation where applicable.