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Email Marketing

Klaviyo

Klaviyo is a B2C CRM and marketing automation platform that unifies email, SMS, and other messaging channels with real-time customer data to power personalized campaigns for ecommerce brands. Best for: Ecommerce brands running data-driven email + SMS marketing.

Klaviyo official website, captured June 2026
Official Klaviyo site as of 2026-06-12.

At a glance

CategoryEmail Marketing
Starts at$0 (free plan: up to 250 profiles, 500 emails/mo, 150 mobile message credits)
PricingFree plan includes up to 250 profiles, 500 email sends/month, and 150 mobile message credits; paid plans scale by contact count and channel usage (email/SMS) via an interactive pricing calculator rather than fixed published tiers, with enterprise pricing also available.
Best forEcommerce brands running data-driven email + SMS marketing

Key features

  • Omnichannel campaigns across email, SMS, RCS, mobile push, and WhatsApp unified into a single customer profile
  • Marketing automation flows and segmentation powered by the Klaviyo Data Platform with real-time sync of customer, product, and order data
  • AI agents (K:AI): Marketing Agent builds on-brand campaigns, flows, and forms; Customer Agent autonomously resolves support questions
  • 350+ app integrations including ecommerce platforms like Shopify, WooCommerce, and Wix
  • Built-in reporting and marketing analytics plus Customer Hub for service

Pricing

Free plan includes up to 250 profiles, 500 email sends/month, and 150 mobile message credits; paid plans scale by contact count and channel usage (email/SMS) via an interactive pricing calculator rather than fixed published tiers, with enterprise pricing also available. Confirm current terms on the vendor site before buying.

Visit Klaviyo

Alternatives

Worth comparing: Mailchimp, Activecampaign, Brevo.

Sources