AI Tools
Otter.ai is an AI meeting notetaker and conversational knowledge engine that transcribes every meeting, turns conversations into searchable knowledge, and generates summaries with decisions and action items. Verified pricing (June 2026): a Free Basic plan at $0 with Zoom, MS Teams, and Google Meet support; Pro at $16.99 per user per month, or $8.49 per user per month billed annually (50% off), with 1,200 in-app recording minutes; Business at $30 per user per month on the pricing page ($24 with a 20%-off-for-3-months promo, with the homepage advertising Business from $19.99 per user with a 7-day free trial); and an Enterprise tier with SSO, SCIM, domain capture, a HIPAA compliance add-on, and Otter API plus webhooks via a scheduled demo. There is also an education discount: Otter Pro at $6.67 per month billed $79.99 annually for .edu emails.
Beyond transcription, Otter turns meetings into work: AI summaries capture decisions and action items, Otter AI Chat answers questions across your meetings and connected apps, and specialized agents handle specific jobs, including an SDR Agent for lead qualification and live demos and a Recruiting Agent with Greenhouse notes sync. Integrations cover Salesforce, HubSpot, Zapier, and Slack, and a desktop app records meetings without a bot.
The main rival is Fireflies.ai, whose pricing we verified directly in August 2026: Free at $0, Pro at $18 per seat per month monthly or $10 per seat per month billed annually (8,000 minutes of storage per seat, 20 AI credits), and Business at $29 per seat per month monthly or $19 per seat per month billed annually. Notion AI, at $20 per member per month on the Business plan, adds meeting notes inside Notion. Otter's differentiators are its agent lineup and CRM/ATS integrations for sales and recruiting teams.
Otter.ai
Otter.ai is an AI meeting notetaker and conversational knowledge engine that transcribes every meeting, turns conversations into searchable knowledge, and generates summaries with decisions and action items. Best for: Teams and individuals who want meetings automatically transcribed and turned into summaries, action items, and searchable knowledge — especially sales, recruiting, education, and media teams syncing notes to CRM/ATS tools..
At a glance
| Category | AI Tools |
| Starts at | $8.49/user/month (Pro plan, billed annually at 50% off; $16.99/user/month billed monthly) |
| Pricing | Free Basic plan (free forever) with Zoom, MS Teams, and Google Meet support. Pro is $16.99/user/month, or $8.49/user/month billed annually (save 50%), with 1,200 in-app recording minutes. Business is $30/user/month on the pricing page ($24 with a 20%-off-for-3-months promo; the homepage advertises Business from $19.99/month per user with a 7-day free trial) and adds unlimited meetings and custom AI workflows. An Enterprise tier adds SSO, SCIM, domain capture, HIPAA compliance (add-on), and Otter API & webhooks via a scheduled demo. Education discount: Otter Pro at $6.67/month billed $79.99 annually for .edu emails. |
| Best for | Teams and individuals who want meetings automatically transcribed and turned into summaries, action items, and searchable knowledge — especially sales, recruiting, education, and media teams syncing notes to CRM/ATS tools. |
Key features
- Automatic AI transcription of meetings (Zoom, Google Meet, MS Teams) that turns every conversation into searchable knowledge
- AI meeting summaries with decisions, action items, and insights — next steps automatically captured and assigned from every meeting
- Otter AI Chat that searches across your meetings and connected apps to answer questions and create follow-ups, reports, and content
- Specialized AI agents (SDR Agent for lead qualification and live demos; Recruiting Agent with Greenhouse notes sync) plus Salesforce, HubSpot, Zapier, and Slack integrations
- Desktop app for bot-free meeting recording, alongside iOS/Android apps and a Chrome extension; Enterprise adds SSO, SCIM, and HIPAA add-on
How does Otter.ai compare to Fireflies and Notion AI?
Fireflies.ai, verified on its pricing page in August 2026, offers Free at $0, Pro at $18 per seat per month monthly or $10 per seat per month billed annually (unlimited transcription and AI summaries, 8,000 minutes of storage per seat, 20 AI credits), and Business at $29 monthly or $19 per seat per month billed annually. Otter's Pro is $16.99 per user per month monthly or $8.49 billed annually with 1,200 in-app recording minutes, so at annual billing Otter is cheaper per seat, while Fireflies advertises unlimited transcription with storage-based limits.
Notion AI, at $20 per member per month on the Business plan, includes AI Meeting Notes that capture meeting details and summaries without a bot, but it operates inside the Notion workspace and does not offer Otter's dedicated meeting stack: SDR and Recruiting agents, Salesforce/HubSpot sync, and a bot-free desktop recorder.
The decision: Otter for sales, recruiting, and education teams that want meeting notes flowing into CRM/ATS tools; Fireflies when unlimited transcription and lower annual per-seat pricing matter; Notion AI when meetings already live inside a Notion-driven workflow.
Who should use Otter.ai?
If you are on a sales team that lives in calls and CRMs, Otter is a fit because the SDR Agent qualifies leads during demos, and notes sync to Salesforce and HubSpot, so follow-ups and action items come out of every call automatically.
Recruiting teams fit through the Recruiting Agent with Greenhouse notes sync, and education users get a verified discount: Pro at $6.67 per month billed $79.99 annually for .edu emails. General teams benefit from the Free Basic plan's Zoom, Meet, and Teams support, with Pro at $8.49 per user per month billed annually for 1,200 in-app recording minutes.
Otter is NOT ideal for teams that want AI bundled into a workspace they already pay for (Notion AI at $20 per member per month) or that prioritize unlimited transcription with storage-based limits over per-minute recording caps, where Fireflies' $10 per seat per month annual Pro tier is worth comparing. Budget-first buyers should verify current promos, since Otter's homepage and pricing page advertised different Business prices during verification.
Pricing
Free Basic plan (free forever) with Zoom, MS Teams, and Google Meet support. Pro is $16.99/user/month, or $8.49/user/month billed annually (save 50%), with 1,200 in-app recording minutes. Business is $30/user/month on the pricing page ($24 with a 20%-off-for-3-months promo; the homepage advertises Business from $19.99/month per user with a 7-day free trial) and adds unlimited meetings and custom AI workflows. An Enterprise tier adds SSO, SCIM, domain capture, HIPAA compliance (add-on), and Otter API & webhooks via a scheduled demo. Education discount: Otter Pro at $6.67/month billed $79.99 annually for .edu emails. Confirm current terms on the vendor site before buying.
Alternatives
FAQ
How much does Otter.ai cost?
Verified pricing: Free Basic at $0; Pro at $16.99 per user per month or $8.49 per user per month billed annually (1,200 in-app recording minutes); Business at $30 per user per month on the pricing page (with promo pricing around $24, and the homepage advertising from $19.99); Enterprise custom with SSO, SCIM, and a HIPAA add-on; education Pro at $6.67 per month billed annually.
Is Otter.ai free?
Yes. Otter offers a Free Basic plan at $0 with Zoom, MS Teams, and Google Meet support, per the verified pricing page.
Otter.ai vs Fireflies: which is better?
Verified comparison: Otter Pro is $16.99 per user per month monthly or $8.49 billed annually with 1,200 in-app recording minutes; Fireflies Pro is $18 per seat per month monthly or $10 billed annually with unlimited transcription and 8,000 minutes of storage per seat. Otter's agents (SDR, Recruiting) and CRM/ATS syncs are its differentiators; Fireflies emphasizes unlimited transcription and storage-based limits.
Does Otter.ai work with Zoom?
Yes. The Free Basic plan supports Zoom, MS Teams, and Google Meet, and a desktop app records meetings without a bot, per the verified product details.