ConvoWalk help
Support
Contact: Email tianwenliuyu@gmail.com. Get help with plans, talk checks, walk history, reminders, exports, or purchases.
What to include
- Your iPhone model and iOS version.
- The app version shown in Settings.
- What you expected and what happened instead.
- A screenshot only if it contains no information you want to keep private.
Does ConvoWalk measure physiological Zone 2?
No. Conversational time includes only intervals backed by an answer you tapped. It is a self-report summary, not sensor verification or a medical test.
Is ConvoWalk a regulated medical device?
No. It is a general-wellness walking planner. It does not diagnose, treat, prevent, predict, prescribe, or determine whether exercise is safe.
Why is a talk check missing?
ConvoWalk never invents an answer. If you did not tap a response, the check remains missing in the local history.
Why did a reminder not appear?
Check that notifications are allowed for ConvoWalk in iOS Settings and that the saved reminder time is still in the future.
How do I restore or cancel a subscription?
Use Restore Purchases in ConvoWalk for an earlier purchase. To cancel, open iOS Settings, tap your name, choose Subscriptions, and select ConvoWalk.