CueLocal help

Support

What to include

• Your iPhone model and iOS version.
• The app version shown in Settings.
• What you expected and what happened instead.
• A screenshot only if it contains no information you want to keep private.

Why did CueLocal use prompt timing?

On-device alignment may be unavailable, denied, or uncertain. CueLocal never falls back to network recognition; it uses deterministic prompt timing and labels that source for review.

Can CueLocal rewrite my script?

No. Caption cards preserve the exact script words. Timing can be aligned on-device, but CueLocal does not use remote AI or cloud transcription to change the text.

Where are my scripts and takes?

They remain in CueLocal's local app container unless you explicitly share a video or SRT file through the iOS share sheet.

How do I restore or cancel a subscription?

Use Restore Purchases in CueLocal for an earlier purchase. To cancel, open iOS Settings, tap your name, choose Subscriptions, and select CueLocal.

How do I delete local data?

Open CueLocal settings and confirm Delete All Data. This removes local scripts, takes, captions, and settings; Apple purchases remain restorable.