ExamTriage help

Support

Contact: Email [email protected]. Get help with exams, capacity, dated blocks, session receipts, exports, deletion, or the Lifetime purchase.

What to include

Your iPhone or iPad model and iOS version.
The ExamTriage version.
What you expected and what happened instead.
A screenshot only if it contains no private exam, topic, recall, or note content you want to keep confidential.

Why does my plan show a shortfall?

Your current remaining-minute estimates exceed the capacity available through the day before the exam. Increase daily capacity, reduce scope, move the exam date, or revise an estimate only when your own judgment changes. ExamTriage does not hide or auto-fix the shortfall.

Why did a finished timer not reduce the workload?

Elapsed time is not proof that work is complete. After every session, enter a fresh estimate of what remains—even when it is unchanged or higher. The saved receipt keeps both values.

Does ExamTriage predict my grade or readiness?

No. It is a planning and journaling tool. Planning weights come from your remaining minutes, importance, self-rated need, exam date, and capacity. They do not verify learning, mastery, readiness, or the likelihood of passing.

How do I export or delete my records?

Open History to export all receipts as CSV at no charge. Lifetime users can also create local PDF workload proof from More. Delete individual exams or topics from Plan, or use Delete all local data in More after confirmation.

Why can I not create another active exam?

The free tier holds one active exam. Archive or delete the current exam, or unlock ExamTriage Lifetime for unlimited active exams. Topics, sessions, history, receipt detail, replanning, and CSV export remain free.

How do I restore Lifetime?

Open More, choose Lifetime, and tap Restore purchases while signed in with the Apple Account that completed the original one-time purchase. There is no subscription or trial.