Wakefold help

Support

What to include

• Your iPhone model and iOS version.
• The app version shown in Settings.
• What you expected and what happened instead.
• A screenshot only if it contains no information you want to keep private.

Do I need an Apple Watch or Health access?

No. Manual sleep entry and all three energy checkpoints work without an Apple Watch or Health permission.

Why did Read Health find no sleep?

Confirm that sleep analysis exists in Apple Health for the night shown. Wakefold cannot determine whether an empty result means no matching record or that the data was not shared, so it does not label the result as denied.

Why is Patterns not ready yet?

Wakefold needs at least seven days containing both observed sleep and next-day energy. Missing checkpoints remain missing and are not filled automatically.

Does a pattern mean sleep caused my energy?

No. The view describes how your recorded values moved within the current sample. It is not a causal conclusion, prediction, diagnosis, or recommendation.

How do I export or delete my data?

Pro can generate a CSV locally from Settings. Delete All Data removes the app's stored records and settings from the device.

How do I restore or cancel a subscription?

Use Restore Purchases in Wakefold for an earlier purchase. To cancel, open iOS Settings, tap your name, choose Subscriptions, and select Wakefold.